Privacy Policy
At tonicle, we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal information when you use our services or visit our website.
1. What Information We Collect
We may collect the following information:
Your name, phone number, and email address
Your address or job location
Details about the services you request
Any messages or communications you send us (e.g. via contact forms, WhatsApp, or email)
Website usage data (such as pages visited, IP address, browser type – collected through cookies)
2. How We Use Your Information
We collect your data to:
Respond to your enquiries or provide quotes
Arrange bookings and deliver our services
Send updates or confirmations related to your job
Improve our website and customer experience
Meet legal and regulatory requirements
We do not sell or share your data with third parties for marketing purposes.
3. Storing and Protecting Your Data
We store your data securely and only for as long as necessary to carry out our services or comply with legal obligations. We use secure systems and take appropriate steps to protect your data from unauthorised access or misuse.
4. Cookies
Our website may use cookies to improve your experience and track website usage. You can choose to accept or decline cookies through your browser settings. Declining cookies may affect how some parts of the website function.
5. Your Rights
You have the right to:
Request a copy of the data we hold about you
Ask us to update or delete your personal data
Withdraw your consent to our use of your data (where applicable)
To exercise your rights, contact us using the details below.
6. Third-Party Links
Our website may include links to third-party websites (e.g. Google Maps, social media). We are not responsible for the privacy practices of those websites.
7. Updates to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted on this page with the revised date.
Contact Us
If you have any questions about this Privacy Policy or how we use your data, please contact us:
Phone/WhatsApp: 07946 664 999
Email: info@tonicle.co.uk
Website: www.tonicle.co.uk